Terms of Service

1. Agreement to Terms

By accessing and using BryanStay's website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of our website located at bryanstay.com (the "Service") operated by BryanStay ("us", "we", or "our").

If you do not agree to abide by the above, please do not use this service. We reserve the right to modify these terms at any time, and such modifications shall be effective immediately upon posting.

2. Services Description

BryanStay provides luxury travel planning, event management, and concierge services. Our services include but are not limited to:

• Corporate retreat planning and management
• Private event coordination and execution
• Travel itinerary planning and booking services
• Concierge services including accommodations, dining, and transportation
• Destination marketing and logistics coordination

All services are subject to availability and may require advance booking. Service details, pricing, and availability are confirmed through direct consultation with our team.

3. Use License

Permission is granted to temporarily download one copy of the materials on BryanStay's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.

4. Service Terms and Booking

All bookings and service agreements are subject to our standard booking terms:

• Deposits: A deposit may be required to secure services, with the amount varying by service type and scope
• Payment Terms: Payment schedules will be outlined in individual service agreements
• Cancellation Policy: Cancellation terms vary by service and will be clearly specified in your service agreement
• Force Majeure: We are not liable for cancellations due to circumstances beyond our control

Specific terms for each service will be provided in writing prior to booking confirmation.

5. Privacy and Data Collection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

We collect information to provide better services to our users, including personal information provided during consultation, booking, and service delivery processes. Please review our complete Privacy Policy for detailed information.

6. Liability Disclaimer

BryanStay acts as an intermediary between clients and various service providers including but not limited to hotels, restaurants, transportation companies, and venues. While we exercise due diligence in selecting partners, we cannot be held responsible for the actions, services, or policies of third-party providers.

In no event shall BryanStay or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website or services, even if BryanStay or an authorized representative has been notified orally or in writing of the possibility of such damage.

Our total liability for any claim related to our services shall not exceed the amount paid for the specific service in question.

7. Travel-Specific Terms

For travel-related services, additional terms apply:

• Documentation: Clients are responsible for ensuring valid passports, visas, and other required travel documents
• Health Requirements: Clients must comply with all health and vaccination requirements for destinations
• Travel Insurance: We strongly recommend comprehensive travel insurance for all bookings
• Changes and Cancellations: Changes to travel bookings may incur fees from suppliers and BryanStay
• Weather and External Factors: We are not responsible for weather-related or other external disruptions

8. Intellectual Property

The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary rights. The copying, redistribution, or publication of any part of this site is strictly prohibited.

All trademarks, service marks, and trade names used in this site are trademarks or registered trademarks of BryanStay or their respective owners.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which BryanStay operates, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Any disputes arising from these terms or our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

Last Updated: June 16, 2025
Effective Date: June 16, 2025

These terms may be updated from time to time. Continued use of our services after any such changes constitutes acceptance of the new terms.